Royal North Shore Private - leaving a 71 year old in reception for near 5 hours is not good enough

Yesterday seemed to be an easy day. Dad had a procedure booked in and all we had to do was turn up, the admission seemed fine. His test the CT scan was booked for 11am. It was on time, I arrived with dad at 10am so I thought he was good to go, from there they would take him to his room.
At 2.30 I text my 71 year old father to say how is your room. It seems he was still in the foyer, upset and stressed as his procedure was due at 4pm. After one hour and 4 calls being transferred as no one would take it one board we got dad into his room at 3.45pm. Goodness, its pressure! be in a health fund as there will be no waiting. Yes, this seemed to me a waste of time.

Anyway, thank you to Robyn who left the office at 3.30pm to promise me she would attend to my father for me. She actually, called me from the room and assured me my father was safe and getting prepared for surgery.

Poor Dad got to his room and there was a shortage of beds, so he had no bed for another hour.
The point to my Blog today is, all these cut backs are really inconveniencing patients. I know it's not the hospitals fault as staff shortages, bed shortages etc. But are you kidding, don't do that to the elderly or anyone. He does nor deserve that pressure and rudeness.

Heading to the hospital now to see my Dad, I hope he is ok.

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